Making Customers Happy
You’re taking advantage of your CRM tools. You’re tracking leads throughout the pipeline and moving them along. But could you be doing more? Dyntell Bi can turn those leads into loyal customers by helping you see what’s happening as the customers move from one touchpoint to the next. Use our powerful visualizations to see where you can shorten cases, have the right personnel ready and give the customer an all-around great experience. With our colorful analytic dashboards, you can oversee the entire department with mind-blowing detail. Which call-center has lower than average net promoter scores? Who handles their tickets efficiently? Where can you improve the customer experience?
Answer these questions and more. And leverage our proprietary prediction capabilities to keep your staffing and other resources at the ready so you can wow your customers again and again.